Privacy Policy

This Privacy Policy explains how Zero Pest Control Inc. ("Zero Pest Control", "we", "us") collects, uses and protects personal information through this website, zeropestcontrol.ca. We follow Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

Information We Collect

Information you give us. When you request a quote, we collect what you enter in the form: your name, phone number, email address, town, the pest or service you're asking about, and your message. We also receive the information you share when you call or email us.

Information collected automatically. We use Google Analytics to understand how visitors use our website — for example, which pages are viewed, how visitors found us, the type of device and browser used, and general location (city or region). This information is collected using cookies and does not tell us who you are.

How We Use Your Information

• To respond to your request, provide a quote and schedule service.
• To contact you about a service you've requested or booked.
• To keep records needed for invoicing, service documentation and legal or regulatory requirements.
• To understand and improve our website and advertising.

We do not sell, rent or trade your personal information.

Service Providers

We use trusted service providers to run this website, and they process information only on our behalf:

• Web3Forms delivers quote requests from our website form to our business email.
• Google Analytics (Google LLC) provides website usage statistics.
• Cloudflare hosts and delivers this website securely.

Some of these providers may store or process information outside Canada, including in the United States, where it may be subject to the laws of that country.

Cookies

Cookies are small files stored in your browser. We use them only for Google Analytics. You can block or delete cookies in your browser settings at any time, and you can opt out of Google Analytics using Google's browser add-on at tools.google.com/dlpage/gaoptout. The website will still work if cookies are blocked.

How We Protect Your Information

This website uses a secure (HTTPS) connection. Access to customer information is limited to our team members who need it to provide service.

How Long We Keep It

We keep personal information only as long as needed to respond to your request, provide service, and meet our legal, tax and record-keeping obligations. After that, it is securely deleted.

Your Choices and Rights

You may ask to see the personal information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. You may also withdraw your consent to being contacted at any time. To make a request, contact us using the details below.

Links to Other Websites

Our website links to other sites, such as our social media pages and government resources. We are not responsible for their privacy practices.

Contact Us

Questions or requests about your privacy can be sent to Zero Pest Control Inc. at service@zeropestcontrol.ca or (705) 980-2006.

Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top of this page shows when it was last changed.